By using our services and providing personal information to Data Refinery, you are agreeing to allow us to collect and utilize this information as you use our web sites, and you are agreeing to allow us to disclose that information and details of any transactions with Data Refinery's offices, subsidiaries, affiliates, and payment processors. Due to the structure of the Internet, such data may pass through any country.
Collection of your Personal Data
In order to provide services, Data Refinery may require you to provide certain information to us, and Data Refinerymay collect other information automatically. Common items may include, but are not limited to, your name, company name, address, email, phone number, credit card information (ie: on ecommerce sites), search preferences, and preferred password. Ecommerce and message forum offerings in particular collect a variety of user data.
Some pieces of data shall be provided optionally, and some are required as a condition for registration. Required pieces of information vary depending upon the individual web site or service requested. For the few services on our network that require payment, we request credit card or other payment account information which we may maintain on our servers.
We may combine the information you submit under your account with information from our other services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Data Refinery. When you visit any of Data Refinery's sites, our servers automatically record information that your browser sends whenever you visit a website. This information can include: the name and address of the page you are visiting, your IP address, browser type, browser language, access times, referring website address, and one or more cookies that uniquely identify your browser. This information is used for the operation and security of the service, to maintain quality of the service, and to provide general statistics regarding use of our web sites.
There are several ways you may obtain a copy of your own data. If this site has a message forum, you can log in, and then under 'Search' select 'Advanced Search' and search for all posts by your username. In the private messages section, there is a function at the bottom labeled 'Selected Messges'. Several options in the pick-list are for downloading your messages (in a variety of available formats). For all other personal data, if if you need further assistance, contact us directly for assistance.
Use of your Personal Data
Data Refinery collects, stores and uses your personal information to operate its website(s) and to deliver the services you have requested.
Data Refinery may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Data Refinery may also use your personally identifiable information to inform you of other products or services available from Data Refineryand its affiliates.
Data Refinery may keep track of the websites and pages our users visit within our network, in order to determine which Data Refinery services are the most popular. This data is used to deliver customized content and advertising within Data Refinery to customers whose behavior indicates that they are interested in a particular subject area.
We do not share your contact information with unaffiliated third parties without your consent, except potentially in cases of limited and specific law enforcement or government request. However, you hereby grant us consent to share your information as we deem necessary for the safety of our company, sites, and other users if we believe you are using our services to attempt to defraud us or others. Historically, we have made such determinations in less than one in 10,000 users, and only shared data in a small subset of those cases.
Information you provide will be used within our company, and in cases by affiliated companies, to provide you with our services.
Data Refinery may from time to time contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (such as e-mail address, name, mailing address, or phone number) is not transferred to the third party.
Data Refinery may share your data with trusted partners to help perform payment processing, security services, statistical analysis, email servicing, postal mail, customer support, surveys, direct marketing, or to arrange for deliveries. Service providers will only be provided such information as is related to their roles in assisting Data Refinery. Except as authorized by you, all such third parties are prohibited from using your personally identifiable information except to provide these services to Data Refinery, and they are required to maintain the confidentiality of such information.
Data Refinery's pages may include advertising operated and controlled by third parties, in particular Google and Yahoo. Their own privacy policies likely apply to this sponsored content.
Beyond the policies listed herein, Data Refinery will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Data Refinery or its sites; (b) protect and defend the rights or property of Data Refinery; and (c) act under exigent circumstances to protect the personal safety of users of Data Refinery, or the public.
Web Page Links
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Data Refinery series or websites you visit.
Browser Cookies - Third Party Advertising, Analytics, and Tools
We utilize Google Adsense advertising on some of our pages. Additionally we utilize Google Analytics and Quantcast to help us understand the characteristics and demographics of people who visit our offerings. We also sometimes place 'like' or 'share' type buttons on our pages for leading social networking sites such as Facebook, Instagram, Twitter, or LinkedIn. These social networking leaders may or may not place cookies on your browser as a result of these buttons.
Data Refinery works to secure your personal information from unauthorized access, use or disclosure in multiple ways. We believe we have implemented reasonable administrative, technical, and physical security measures to protect against unauthorized access, destruction or alteration of your information. Despite our best efforts though, no security measures are completely impenetrable, and we don't have as many security resources at our disposal as large media companies do.
Data Refinery's websites and the content therein are intended for use by persons age 16 and older for visitors from Europe, and by persons age 13 and older in all other regions. Data Refinerydoes not knowingly collect personally identifiable information from children under the age of thirteen. Anyone under the age of 16 in Europe and under the age of 13 elsewhere should not establish an account on our sites and should not provide any personal information to Data Refinery. Additionally, will may provide additional restrictions for all visitors between our minimal ages and 17. Anyone under the age of 18 should not conduct any financial transaction on or through our sites, nor shall advertise for, or respond to advertising for, any financial transaction on our site, nor should provide any financial data such as credit card numbers.
When you send email or other communications to Data Refinery, we may retain those communications in order to process your inquiries, respond to your requests, track pending issues, and improve our services. When you sign-up for an account, we will send you a validation email that contains a link that you will need to click on before you may use your free account. Additionally, if you join one of our message forums, you have the option (not the default) of receiving notices of updates to threads you have expressed interested, and/or notices of incoming private messages from other users. If you no longer wish to receive these forum message, turn the option off on the same settings page in which you turned it on in the first place (access via the forum user control panel or clicking the opt-out link at the bottom of any subscription email). A few of our business to business web sites (such as www.efootage.com) may send out weekly (or less frequent) emails to members that have specifically requested them. Each email has a link at the bottom you can click if you no longer wish to receive these weekly newsletters.
Data Refinery may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our offerings, customized content, and advertising.
E-mail and Account Management
All email sent from this system is as a result of a specific request. If you signed up on one of our sites, you will be sent a confirmation e-mail. If you do not click on the link in said email, your account will never be made active. Once made active, you may receive e-mail from us based on the preferences you selected when you signed up. To turn off any such email from one of our main sites, log in, select 'edit my account', and turn off your email settings. Additionally, any 'update' email sent out may be turned off by either the account setting page, or by clicking on the 'remove' link from the bottom of each e-mail. Lastly, by default, our message forums do not sent out email. If you have asked the system to send you email (ie: updates to threads you have posted in), and you no longer to receive such updates, you should turn them off the same way you turned them on--via account settings in the user control panel.
Account Closures and Removal of Data
An account closure, initiated by either you or us, may not result in the deletion of all your data. If you are utilizing one of our sites which allow users to post personal information publicly, such as in the form of a personal profile, please feel free to make specific requests regarding working to remove any such information. We will review such requests on a case-by-case basis. Please do not ask us to delete messages in bulk that you posted to public message forum threads, as it is typically not possible to remove such messages without damaging the context of the message threads in which they appear. In general, we are unable and unwilling to remove public posts on discussions forums, but are able to edit posts upon requests them to remove your name or contact information, and alter usernames if you originally chose a username that is identical to your first and last name. Personally identifiable contact information in our databases is deleted if and as required by law, however, we do not delete data for the very few users suspected of utilizing our systems to break laws or defraud others.
Privacy and Data Department
Data Refinery, LLC
530 S. Lake Avenue, Suite 450
Pasadena, CA 91101
An email address for communicating with us about our privacy policies may be found on this Contact Us page.
Please note that email may be get lost or caught up in spam protection measures. As such, if you do not receive an anticipated response to an email about this Policy, please feel free to contact us by postal mail.
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